Home | Industries | Trades and Consumer Services
No matter what business you’re in or the size of your organisation, we’ve probably solved a problem just like yours for someone else.

1800

Overview: The client needed a new inbound number and after hours contact centre for a new contract they had just won They engaged us to provide a 1800 and contact

1300

Overview: The client was becoming increasingly overloaded with calls to their mobile, which was taking more and time from them to get their work done They engaged us to provide

VOIP PBX

Overview: The client had a VOIP solution in place for their business of 20 plus employees Their system was originally purchased on the cheapest price and subsequently found wanting with

Customised Greetings

Overview: The client had a 24/7 helpdesk service with complex call flows The se flows involved multiple decision points in order to resolve the call efficiently. They engaged us to

Customised Greetings

Overview: The client had an after hours call out service whereby callers could request urgent attendance without paying up front This was resulting in high costs being incurred without recovery

Customised Greetings

Overview: The client could not always get to their callers quickly The client had been experiencing high rates of customers hanging up prior to their call being answered They engaged