At The Message Centre, we are constantly developing our processes to ensure that we provide our clients with the most advanced systems and latest technologies.

Technology

Technology is paramount for business success in the 21st century. At The Message Centre, we have invested significantly in developing our IT systems.

Our technology hub is located safely within our premises, and we have redundant data connections, firewall security, and a diesel generator to ensure complete peace of mind.

System Development & Technology Consulting

At The Message Centre, we have a small, highly skilled and dedicated team of developers. We extend this service to our clients and often utilise this team to assist with the interface of our service delivery into our customers’ environment. We take a transparent approach to our services and always extend our processes to clients via live access to client services activities.

Data Management

The Message Centre offers professional data management for our clients’ convenience, which includes inputting data, following up with customer queries, and scheduling appointments. When it comes to securing data and keeping it refreshed, we have the expert resources required to deliver.

We can create tailor-made reports for businesses based on data collated by our team or from any existing data businesses may have, with reports being delivered in real time or by agreed scheduling. Meanwhile, our online reporting portal means our clients can easily access all data, or can subscribe to our automated reporting service.

Integration

The Message Centre offers fully secure data integration for all types of businesses, with our state-of-the-art technology and corporate systems. This allows our clients to access their data online securely to make updates, change details, and add answer phrases.

Secure Payment Processing

All of our credit card payments are processed securely via The Message Centre’s Secure Payment Gateway Services, as well as all End-to-End Order Fulfillment Services.

Unified Communications

Our many clients benefit from our sophisticated communications systems, which integrate a range of effective business solutions. With multiple media platforms and real-time communication, we guarantee a more efficient and effective solution for any business’s needs.