I want to increase the profile of my business with a 1300 number rather than my mobile.
- The client was becoming increasingly overloaded with calls to their mobile, which was taking more and time from them to get their work done
- They engaged us to provide a 1300 service coupled with a live answer service
- Enabling the client to still receive personal calls, whilst taking care of their work calls.
- We identified with the client that by advertising a 1300 number and diverting that to a live answering service they would minimise new callers interrupting their work
- We then identified that by diverting their mobile calls to the same live answer service they would be able to intercept any they thought were personal/urgent and leave the others. For those that came to the live answer service, we would SMS them
The final solution included:
- We implemented our TMC Connect 1300 Service coupled with our Live Answer Messaging Service
- The client is now able to provide a professional image to their customers whilst being able to spend more time getting the job done with the minimal expense of our usage based 24/7 solution
If you’d like to know more about our bespoke 1300 number and Live Answering services,