A Simple Guide to 13 Numbers
Facilitated by their short and easy to remember format, 13 numbers are often used to strengthen brand awareness and improve customer recall. It’s an excellent investment for those who want
Facilitated by their short and easy to remember format, 13 numbers are often used to strengthen brand awareness and improve customer recall. It’s an excellent investment for those who want
Setting up a virtual office creates the flexibility to work from anywhere in the world, while maintaining access to office resources and software. The convenience and functionality of working from
What is business efficiency? Business efficiency is measured in terms of a business’s ability to produce output (e.g revenue, products, services) relative to its input (e.g. material, labour and capital). In
We often get asked about the commercial viability of outsourcing vs. remaining in-house. The answer to this question is not necessarily straight forward. It is contingent on a myriad of
It’s no surprise that poor call management can lead to lost sales and opportunities. For anyone running a business, irrespective of size, chances are that your phone has been left
Inbound phone numbers enable businesses to seize control of incoming calls and direct them to specific landing points. Telephone numbers can include Inbound Local (eg 03xxxxxxxx), 1300, 1800 or 13
It is no secret that technology has altered the way we communicate, with mobile phones being the ‘preferred’ means of communication. This, however, raises the important question as to why
It’s no surprise that poor call management can lead to lost sales and business opportunities. But what does poor call management actually mean? Research has shed some light on this
Setting up a virtual office means that employees can work from anywhere in the world, while maintaining access to office resources and software. The transition to a virtual office reached
Did you know that business phones can be hosted in the cloud? Closed-based phone systems are a staple feature of any business looking to streamline their communication. With hosted PBX
Selecting the right business answering service for your company can seem like a daunting process. With so many factors to consider, it can be difficult to find the right one.
A virtual office receptionist and live answering service looks very similar from the outside, so it’s not surprising that some people get confused about the difference between these services. Indeed,
It’s essential to stay connected with family and friends while on holiday, and to take a break from your work routine so that you can recharge. With Easter around the
What is an after-hours call answering service? Instead of diverting after-hours calls to an automated message bank, an answering service ensures that all calls are answered by a real human,
Outsourcing is when a business uses a third party to complete a function or task for them. Common outsourced services include live answering, recruitment, book-keeping, tech support, telemarketing, social media
Offshoring is defined as the relocation of a business process to another country. Businesses often outsource administrative tasks to an offshore provider to increase efficiencies and cut costs. But outsourcing