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Bookkeeping

Pain Point

Need low cost bookkeeping support for accountancy business

Overview:

  • The client had several large customers they need to focus on due to their complex accounting arrangements, whilst at the same time attracting smaller clients with more simple bookkeeping needs
  • They engaged us to provide low cost, qualified resources offshore, so they could continue to service their smaller customers
  • The client has a dedicated resource that has become part of their team.

Challenge:

  • The client was tentative with entrusting their clients to an offshore team
  • They needed accountancy qualifications
  • The client had specific requirements that were to be part of the duties to be performed

Solution:

  • We offered a time-based service to show capability of our Australian CPA qualified accountants
  • We provided an Australian Account Manager to work with the client, achieving competency in their processes
  • Then we migrated the temporary role into a long-term arrangement with a direct reporting line to the client as a more cost-effective model

The final solution included:

  • We initially implemented our offshoring service hourly rate model
  • We then migrated to our Team member monthly fee model
  • Our Client now has the ability to focus on their larger clients with the confidence that their dedicated offshore resource is efficiently taking care of the rest of their customers

If you’d like to know more about our bespoke offshoring solutions,

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