Live Answer Messaging

Pain Point

Needing an Australian based company to answer calls so they can concentrate on handling jobs


  • A domestic and commercial glass replacement company urgently needed an Australian based live answering service to answer their calls so they could concentrate on their ever increasing workload.
  • They simply wanted messages to be taken so that they could follow-up callers at more convenient times


  • Implementing the service urgently
  • The client was very cost conscious


  • We collaborated with the client to identify their simple requirements and stepped them through the process of connecting their phones
  • We implemented their service within 24 hours
  • The solution may need to be extended to include handling emergency breakage repairs after hours

The final solution included:

  • Implementation of our most cost effective Live Answering Messaging Bundled service
  • A clear and concise script to quickly take messages and email them through after each call
  • The client has peace of mind knowing they will never miss a call and that the solution can be enhanced as and when they need

If you’d like to know more about our bespoke live answer messaging services,

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