Pain Point
Need someone to answer calls to their mobile so they wouldn’t be disrupted on the job
Overview:
- A small electrician business needed someone to answer calls to their mobile so they wouldn’t be disrupted on the job.
- They simply wanted messages to be taken so that they could follow-up callers at more convenient times
Challenge:
- Very low call volumes (but worth lots in terms of potential business)
- The client was very cost conscious
Solution:
- We collaborated with the client to identify their simple requirements and stepped them through the process of connecting their phones
- Messages taken included brief details and the contact name and number for easy follow-up
- We implemented their service within 24 hours
The final solution included:
- Implementation of our most cost-effective usage-based Live Answering Messaging service
- A clear and concise script to quickly take messages and email them through after each call
- The client has peace of mind knowing that they will never miss any calls, 24/7, every day of the year
If you’d like to know more about our bespoke Live Answer Messaging services,