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Live Answer Messaging

Pain Point

Need someone to answer calls to their mobile so they wouldn’t be disrupted on the job

Overview:

  • A small electrician business needed someone to answer calls to their mobile so they wouldn’t be disrupted on the job.
  • They simply wanted messages to be taken so that they could follow-up callers at more convenient times

Challenge:

  • Very low call volumes (but worth lots in terms of potential business)
  • The client was very cost conscious

Solution:

  • We collaborated with the client to identify their simple requirements and stepped them through the process of connecting their phones
  • Messages taken included brief details and the contact name and number for easy follow-up
  • We implemented their service within 24 hours

The final solution included:

  • Implementation of our most cost-effective usage-based Live Answering Messaging service
  • A clear and concise script to quickly take messages and email them through after each call
  • The client has peace of mind knowing that they will never miss any calls, 24/7, every day of the year

If you’d like to know more about our bespoke Live Answer Messaging services,

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