Needing additional capacity to manage business growth and struggling to find the right suitable candidates within the local employment market.
- The client was inundated with work and his existing team were already working beyond capacity
- The client was struggling to fill this requirement within his business and had advertised and out this out to employment agencies, but to no avail.
- TMC was engaged to source a suitably skilled person to work within our Manila based operations
- The client required an urgent solution
- The client did not have the budget to employ a similarly skilled person in Australia
- The Client required the solution to have no negative impact to his existing client experience
- We advertised the position as a vacancy in our Manila office
- We short listed suitably skilled applicants for presentation to our client
- We undertook appropriate skill-based testing of each candidate to ensure good fit
- The client interviewed 3 applicants and ended up offering the job to 2 applicants instead of 1
The final solution included:
- We implemented our Offshore Dedicated Team Solution
- The client ended up with 2 resources thus doubling capacity for the price of one on what it would have otherwise cost in Australia
If you’d like to know more about our bespoke Outbound Campaign Management services,