Several businesses throughout Australia utilise our live chat program. It is a professional online chat system that engages with your customers in real time. This extremely useful service is expertly managed by our staff, who can connect with your clients via a web portal and engage in a web-based chat.
Communicate With Customers Anytime
Through this online portal, we can respond and interact to customers on your behalf. This allows us to address any queries customers may have. As we operate 24 hours a day and seven days a week, you can rest assured that no matter when your customers get in touch, they’ll always receive a prompt response.
Prior to setting up the program, we will tailor it to your business. This includes determining what information you would like us to supply to customers, creating an agreed upon script our staff will use and deciding how you want us to transfer messages to you.
Providing exceptional customer service and responding to customers immediately should be a main priority for any business. If you want to stay connected with your customers, provide them with outstanding customer service and increase sales and revenue, The Message Centre’s chat program is a must.