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0800 230 000 (NZ)
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      • Virtual Receptionist
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      • Overflow Call Handling
      • Appointment Scheduling and Bookings
      • Triage and Escalation Management
      • Short Term and Casual Cover
      • Outbound Telemarketing
      • HR Management
      • Help Desk and IT Support
      • Order Fulfilment and Payment Gateway
      • Lone Worker Safety Monitoring
      • Email Support and Admin
      • Live Chat and Social Media
    • Business Process Outsourcing (BPO)
      • Dedicated Resources
      • Task-Based BPO
    • Conversational AI, Human-Augmented
      • Voice AI
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      • Agentic AI (coming soon)
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Legal and Financial Services

  • 1 min read

    When you need a freecall number in multiple countries for a short-term initiative.

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  • 0.9 min read

    A 24/7 hotline for call-out with multiple numbers, individually personalised to the service.

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  • 0.8 min read

    When your current VOIP solution has poor call quality

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  • 0.8 min read

    When you need quality control reviews for continuous improvement

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  • 0.8 min read

    When you need to validate your after hours service calls

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  • 1.7 min read

    When you want to compliment the user experience for your website with live help options

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  • 1.3 min read

    When you need to improve the first point of contact for your clients across multiple locations

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  • 1.3 min read

    When you need to increase your call handling bandwidth to maximise opportunities from advertising

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  • 1.1 min read

    When you need to convert qualified leads into appointments for your sales team

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  • 1.3 min read

    When you have a high volume of data to be captured in the most cost-effective way

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CONTACT

TMC Australia
1300 728 268 (local)
+61 3 8508 9777 (international)

41-43 Northern Road
Heidelberg West, Vic. 3081
Australia

TMC New Zealand
0800 230 000 (local)
+64 4910 8000 (international)
Level 1, Suite 3,
29 Waterloo Road,
Lower Hutt, 5010
New Zealand

TMC Philippines
+61 3 8508 9777 (international)
5th Floor, V Corporate Centre,
L.P. Leviste Street,
Salcedo Village, Makati
Philippines

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  • Live Answer and Business Support Services
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TMC TERMS & POLICIES
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SAI Globale ISO Certifications

TMC’s ongoing focus on quality and information security improvement is underpinned by Australian ISO 9001:2015, ISO 27001:2022 & ISO 42001:2026 certifications.

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  • Home
  • About
  • Live Answer and Business Support Services
    • Virtual Receptionist
    • After Hours Call Handling
    • Overflow Call Handling
    • Appointment Scheduling and Bookings
    • Triage and Escalation Management
    • Short Term and Casual Cover
    • Outbound Telemarketing
    • HR Management
    • Help Desk and IT Support
    • Order Fulfilment and Payment Gateway
    • Lone Worker Safety Monitoring
    • Email Support and Admin
    • Live Chat and Social Media
  • Business Process Outsourcing (BPO)
    • Dedicated Resources
    • Task-Based BPO
  • Conversational AI, Human-Augmented
    • Voice AI
    • Chat Bots
    • How we use AI
    • Agentic AI (coming soon)
  • Telco and Voice Solutions
    • Hosted PBX
    • Business Phone Numbers
    • Hosted Interactive Voice Response (IVR)
    • Business Broadband (Internet)
    • SMS and MMS
  • FAQs
  • Insights
  • Industries
  • Contact Us
  • Partner With TMC
  • Client Portal

get in touch

head office

TMC Australia
41-43 Northern Road
Heidelberg West, Vic. 3081
Australia

New Zealand

TMC New Zealand
Level 1, Suite 3,
29 Waterloo Road,
Lower Hutt, 5010
New Zealand

email

info@tmc.net

Telephone

AUS +61 1300 728 268
NZ +64 0800 230 000

Open 24/7 – we never close

Business Staff Outsourcing
  • Home
  • About
  • Live Answer and Business Support Services
    • Virtual Receptionist
    • After Hours Call Handling
    • Overflow Call Handling
    • Appointment Scheduling and Bookings
    • Triage and Escalation Management
    • Short Term and Casual Cover
    • Outbound Telemarketing
    • HR Management
    • Help Desk and IT Support
    • Order Fulfilment and Payment Gateway
    • Lone Worker Safety Monitoring
    • Email Support and Admin
    • Live Chat and Social Media
  • Business Process Outsourcing (BPO)
    • Dedicated Resources
    • Task-Based BPO
  • Conversational AI, Human-Augmented
    • Voice AI
    • Chat Bots
    • How we use AI
    • Agentic AI (coming soon)
  • Telco and Voice Solutions
    • Hosted PBX
    • Business Phone Numbers
    • Hosted Interactive Voice Response (IVR)
    • Business Broadband (Internet)
    • SMS and MMS
  • FAQs
  • Insights
  • Industries
  • Contact Us
  • Partner With TMC
  • Client Portal

get in touch

head office

TMC Australia
41-43 Northern Road
Heidelberg West, Vic. 3081
Australia

New Zealand

TMC New Zealand
Level 1, Suite 3,
29 Waterloo Road,
Lower Hutt, 5010
New Zealand

email

info@tmc.net

Telephone

AUS +61 1300 728 268
NZ +64 0800 230 000

Open 24/7 – we never close

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