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0800 230 000 (NZ)
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      • Lone Worker Safety Monitoring
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Trades and Consumer Services

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    When you need the capability to handle after hours technician callouts submitted by email

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    When you need a flexible approach to managing seasonal consumer demand for your services

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    When you need contact centre overflow capacity to help handle event driven call spikes

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  • 1.6 min read

    When you’re an owner operator with a growing business needing help dealing with incoming call volumes

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    When you need urgent implementation of a temporary fix when your internet goes down

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    When you’re missing sales opportunities due to how you’re answering your calls

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CONTACT

TMC Australia
1300 728 268 (local)
+61 3 8508 9777 (international)

41-43 Northern Road
Heidelberg West, Vic. 3081
Australia

TMC New Zealand
0800 230 000 (local)
+64 4910 8000 (international)
Level 1, Suite 3,
29 Waterloo Road,
Lower Hutt, 5010
New Zealand

TMC Philippines
+61 3 8508 9777 (international)
5th Floor, V Corporate Centre,
L.P. Leviste Street,
Salcedo Village, Makati
Philippines

QUICK LINKS
  • Live Answer and Business Support Services
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  • Conversational AI, Human-Augmented
  • Telco and Voice Solutions
  • Partner With TMC
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  • My Account
TMC TERMS & POLICIES
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TELCO TERMS & POLICIES
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SAI Globale ISO Certifications

TMC’s ongoing focus on quality and information security improvement is underpinned by Australian ISO 9001:2015, ISO 27001:2022 & ISO 42001:2026 certifications.

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  • Home
  • About
  • Live Answer and Business Support Services
    • Virtual Receptionist
    • After Hours Call Handling
    • Overflow Call Handling
    • Appointment Scheduling and Bookings
    • Triage and Escalation Management
    • Short Term and Casual Cover
    • Outbound Telemarketing
    • HR Management
    • Help Desk and IT Support
    • Order Fulfilment and Payment Gateway
    • Lone Worker Safety Monitoring
    • Email Support and Admin
    • Live Chat and Social Media
  • Business Process Outsourcing (BPO)
    • Dedicated Resources
    • Task-Based BPO
  • Conversational AI, Human-Augmented
    • Voice AI
    • Chat Bots
    • How we use AI
    • Agentic AI (coming soon)
  • Telco and Voice Solutions
    • Hosted PBX
    • Business Phone Numbers
    • Hosted Interactive Voice Response (IVR)
    • Business Broadband (Internet)
    • SMS and MMS
  • FAQs
  • Insights
  • Industries
  • Contact Us
  • Partner With TMC
  • Client Portal

get in touch

head office

TMC Australia
41-43 Northern Road
Heidelberg West, Vic. 3081
Australia

New Zealand

TMC New Zealand
Level 1, Suite 3,
29 Waterloo Road,
Lower Hutt, 5010
New Zealand

email

info@tmc.net

Telephone

AUS +61 1300 728 268
NZ +64 0800 230 000

Open 24/7 – we never close

Business Staff Outsourcing
  • Home
  • About
  • Live Answer and Business Support Services
    • Virtual Receptionist
    • After Hours Call Handling
    • Overflow Call Handling
    • Appointment Scheduling and Bookings
    • Triage and Escalation Management
    • Short Term and Casual Cover
    • Outbound Telemarketing
    • HR Management
    • Help Desk and IT Support
    • Order Fulfilment and Payment Gateway
    • Lone Worker Safety Monitoring
    • Email Support and Admin
    • Live Chat and Social Media
  • Business Process Outsourcing (BPO)
    • Dedicated Resources
    • Task-Based BPO
  • Conversational AI, Human-Augmented
    • Voice AI
    • Chat Bots
    • How we use AI
    • Agentic AI (coming soon)
  • Telco and Voice Solutions
    • Hosted PBX
    • Business Phone Numbers
    • Hosted Interactive Voice Response (IVR)
    • Business Broadband (Internet)
    • SMS and MMS
  • FAQs
  • Insights
  • Industries
  • Contact Us
  • Partner With TMC
  • Client Portal

get in touch

head office

TMC Australia
41-43 Northern Road
Heidelberg West, Vic. 3081
Australia

New Zealand

TMC New Zealand
Level 1, Suite 3,
29 Waterloo Road,
Lower Hutt, 5010
New Zealand

email

info@tmc.net

Telephone

AUS +61 1300 728 268
NZ +64 0800 230 000

Open 24/7 – we never close

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