Our white label solutions
TMC has been in business solutions for over 50 years. We’ve developed our own IP, platforms and systems. As your business support partner, we save you from investing in expensive tech infrastructure and the staff to maintain it.
We design and build the solutions you don’t have the in-house expertise to develop yourself. Or, you may have the means but not the time. Whatever the reason, we can design a white label service built using current communications technology.
Our white label services can stand alone or integrate into your existing operations to deliver effective support. If you have a goal in mind, a white label service gets your business there quicker, without the development hassle.
White label live answering
Many of our clients use our call technology and white label services to manage contact with their customers. Live answering services can be white label, whether offered as plug and play or used as a part of an existing product mix. You can access our platforms for provisioning and set up, plus API options or CRM integration.
White label live answering means you can always be there for your clients, no matter the hour, with calls answered in the style and tone of your business.
Your white label, your way
We’re full-service, and we’re flexible. TMC has the capacity to develop new services in consultation with you. We may use our existing services, including:
- Hosted PBX systems
- Hosted IVR
- Social media management
- Outsourced live answering
- Virtual reception
- Business process support
- Access to onshore, nearshore, offshore resources
Our white label services are fully customisable. If we don’t have what you need, our development team can build most types of solutions. The processes are reliable and tested, so you can trust using them under your own brand. You may also use our white label services as part of a subcontracting arrangement.
Who white label works for
White label is for partners. IT managed service providers, telco resellers, software platforms, agencies and consultants who already have a client base and want to extend the service offering without the infrastructure or headcount cost of building it themselves.
- IT managed service providers (MSPs) extending into call handling
- Telco resellers offering an AI receptionist as an add-on
- Software platforms (CRM, scheduling, practice management) integrating call handling
- Agencies and consultants needing capability on a major project
FAQs
A white label solution allows you to offer services under your own brand, while TMC delivers the service behind the scenes.
Costs typically include a setup fee and ongoing service or wholesale charges, depending on the scope and services you choose to resell.
We offer live answering, bpo as well as telco services such as inbound number hosting.
Yes, your customer remains your customer. We invoice you at agreed wholesale rates, and you invoice your clients under your own brand and pricing structure.
Yes, we offer API integration options to help automate provisioning, billing, and service management within your own systems.
We offer flexible terms. In many cases, minimum terms can be adjusted or waived depending on the solution.
