Why outsource casually?
It could be a holiday shutdown, or key staff are on leave. You might be a small business that needs some downtime. It could be an unexpected situation and you need to be away. Whatever the reason, short-term outsourcing keeps your business open. We can answer your phones with our live answering service, or manage your calendar with our bookings and appointment scheduling.
When you need us on a casual basis, contact us and we’ll take care of your calls, messages and, at your direction, anything else that needs attention. While you or key staff are away, we hold the fort.
Activate when you need us, switch off when you don’t
Once we’ve set you up, you can switch the divert on whenever you need us, and off when you don’t. The same trained team, the same scripts, every time you turn it on. Calls, bookings, message taking, escalation. Your choice.
- Activate when you need us, switch off when you don’t
- Same trained team, same scripts, every time you turn it on
- Calls, bookings, message taking, escalation, your choice
- Usage-based pricing, no minimum commitment
- Quick to set up, quick to spin up
Bookings managed while you’re away
Many clients use our casual service arrangements to manage bookings during shutdown periods. While you’re away, set your phones and email to divert and we’ll ensure that upcoming appointments are booked and your queries categorised, so you can attend to them on your return.
Whether it’s an end-of-year shutdown or a family-run business where everyone needs a break, we manage your bookings so your clients get their desired appointment, and you walk back into a calendar that’s still in shape.
Casual help, professional service
When TMC manages your short-term outsourcing, you benefit from our trained team and our infrastructure. Our staff are trained on your business, and our in-house live answering team is locally based, in Australia and New Zealand.
You benefit from our reporting and the access we provide via the client portal. You can see call activity, reports, notifications, and update contacts on the go. You might be away, but TMC is the extension of your business that keeps things running.
Short Term and Casual Cover Price Guide
Pricing displayed in $AUD and $NZD
