Overview: The client could not always get to their callers quickly The client had been experiencing high rates of customers hanging up prior to their call being answered They engaged
Overview: The client has a nationwide chain of restaurants with over 300 locations each with standardised cooking equipment TMC’s Business Intelligence reporting provided the insights into call data being collected
Overview: National restaurant chain needed a consistent brand experience across 30 venues for callers The telephony systems and booking systems were non-standard The solution needed to be able to relieve
