When you need help answering calls so you can concentrate on handling jobs

Overview:

• A domestic and commercial glass replacement company urgently needed a New Zealand based live answering service to answer their calls so they could concentrate on their ever increasing workload.
• They simply wanted messages to be taken so that they could follow-up callers at more convenient times

Challenge:

• Implementing the service urgently
• The client was very cost conscious

Solution:

• We collaborated with the client to identify their simple requirements and stepped them through the process of connecting their phones
• We implemented their service within 24 hours
• The solution may need to be extended to include handling emergency breakage repairs after hours

The final solution included:

• Implementation of our most cost effective Live Answering Messaging Bundled service
• A clear and concise script to quickly take messages and email them through after each call
• The client has peace of mind knowing they will never miss a call and that the solution can be enhanced as and when they need

If you’d like to know more about our bespoke live answer messaging services,

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