Pain Point
I am starting a new business and want to be able to show a professional image to callers with minimal cost.
Overview:
- The client wanted to increase the presence of their business to better attract potential new clients to call
- They engaged us to provide a 1300 service coupled with a live answer service
Challenge:
- Providing professional customer contact at minimal cost.
Solution:
- We identified with the client that they needed both a number to advertise and a virtual reception service.
- We implemented a 1300 number connected directly to our live answering service
The final solution included:
- We implemented our TMC Connect 1300 Service coupled with our Live Answer Messaging Service
- We included our Business Intro to provide an extra branding message, immediately after the customer’s call connected
- The client is now able to provide a professional image to their customers with the minimal expense of our usage-based solution
If you’d like to know more about our bespoke 1300 number, Business Intro, and Live Answering services